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Practice empathetic listening to truly understand others from "summary" of The 7 Habits of Highly Effective People by Stephen R. Covey

When you practice empathetic listening, you are showing a genuine desire to understand the other person's perspective. This goes beyond simply hearing what they are saying; it involves actively engaging with them and trying to see the situation from their point of view. It requires you to set aside your own preconceived notions and biases and truly listen with an open mind. Empathetic listening involves more than just nodding along as the other person speaks. It requires you to pay attention to their words, tone, and body language in order to fully grasp what they are trying to communicate. By doing so, you are able to pick up on subtle cues and emotions that may not be expressed explic...
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    The 7 Habits of Highly Effective People

    Stephen R. Covey

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