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Seek first to understand, then to be understood from "summary" of The 7 Habits of Highly Effective People Personal Workbook by Stephen R. Covey
When engaging in communication, it is essential to remember that most people tend to approach conversations with the goal of being understood rather than seeking to understand the other person. This tendency often leads to misunderstandings, conflicts, and a breakdown in relationships. However, by shifting our focus to first seeking to understand the other person before seeking to be understood, we can significantly improve the quality of our interactions. Seeking to understand involves actively listening to the other person's perspective, feelings, and needs without judging or jumping to conclusions. It requires setting aside our own biases, assumptions, and preconceived notions to ...
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