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Use humor to diffuse tension from "summary" of Team Geek by Brian W. Fitzpatrick. Ben Collins-Sussman
It's a simple truth: teams will encounter conflicts. When tensions rise, it's easy for communication to break down. That's where humor can play a powerful role. Humor has a unique ability to diffuse tension in high-pressure situations. By injecting a bit of levity into the conversation, team members can lighten the mood and foster a more positive atmosphere. This can help team members relax, see things from a different perspective, and ultimately find common ground. Using humor to diffuse tension is not about making light of serious issues. It's about finding a way to address conflicts in a constructive and non-confrontationa...
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