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Communication with strangers can lead to misunderstandings from "summary" of Talking to Strangers by Malcolm Gladwell

Communication with strangers is a tricky business. It often leads to misunderstandings, even when both parties are trying their best to convey their thoughts and feelings accurately. The problem lies in the fact that we are not always good at interpreting the words and actions of others, especially when we have limited information about who they are and where they come from. When we interact with strangers, we rely on our assumptions and biases to fill in the gaps in our understanding. We make snap judgments based on superficial cues, such as appearance or manner of speech, which can lead us astray. These snap judgments are often misleading, as they are based on stereotypes and preconceived notions that may not be accurate or fair. Moreover, we tend to default to a truth-default mode when communicating with strangers, assuming that they are telling the truth unless proven otherwise. This can make us vulnerable to deceptio...
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    Talking to Strangers

    Malcolm Gladwell

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