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Cultivating empathy leads to better understanding from "summary" of Supercomunicadores by Charles Duhigg
Empathy is the ability to understand and share the feelings of others. It is a skill that allows us to see things from another person's perspective, to walk in their shoes, and to truly connect with them on a deeper level. When we cultivate empathy, we open ourselves up to a world of new possibilities. We become better listeners, better communicators, and ultimately, better understanders. Empathy is a powerful tool that can help us navigate the complexities of human relationships. By putting ourselves in someone else's shoes, we are able to see the world through their eyes, to feel what they feel, and to understand their thoughts and emotions. This not only fosters a sense of connection and mutual respect but also enables us to communicate more effectively with others. When we cultivate empathy, we become more attuned to the needs and desires of those around us. We are better able to read their body language, to pick up...
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