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Being a good listener is key to effective communication from "summary" of Supercomunicadores by Charles Duhigg
Effective communication hinges on the ability to truly listen. Listening isn't just about hearing words; it's about understanding the underlying message being conveyed. When we focus on being active listeners, we can pick up on subtle nuances like tone of voice, body language, and emotions, which are all key components of effective communication. By really tuning in to what the other person is saying, we show that we value their thoughts and feelings, fostering a sense of trust and connection in the conversation. Being a good listener requires patience and a willingness to set aside our own thoughts and opinions. It's about being fully present in the moment, without distractions or interruptions. When we listen attentively, we demonstrate respect for the speaker and create a safe space for open dialogue. This in turn encourages the other person to express themselves more freely, leading to more meaningful and producti...
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