Keep the conversation balanced and reciprocal from "summary" of Small Talk - You Can Do It by Betty Bohm
When engaging in small talk, it is important to ensure that the conversation remains balanced and reciprocal. This means that both parties should have the opportunity to contribute equally to the discussion. One way to achieve this balance is by asking open-ended questions that invite the other person to share their thoughts and experiences. By demonstrating genuine interest in the other person's perspective, you can create a more engaging and meaningful conversation.
In addition to asking questions, it is also important to listen actively to what the other person is saying. This involves not only hearing their words but also paying attention to their tone of voice, body language, and facial expressions. By showing that you are fully engaged in the conversation...
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