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Developing empathy improves communication from "summary" of Skill in Communication by David D. Acker

Empathy is a crucial component in effective communication. When we develop empathy, we are able to understand and share the feelings of others. This understanding allows us to connect with people on a deeper level and build stronger relationships. By putting ourselves in someone else's shoes, we can better comprehend their perspective and respond in a more compassionate and respectful way. When we practice empathy, we are better equipped to listen actively and attentively to what others have to say. This form of listening involves not only hearing the words spoken but also understanding the emotions and intentions behind them. By showing empathy, we convey to others that we value their thoughts and feelings, which can lead to more open and honest communication. In addition to en...
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    Skill in Communication

    David D. Acker

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