Practice empathy and understanding with every client interaction from "summary" of Sell More with Science by David Hoffeld
When working with clients, it is crucial to approach every interaction with empathy and understanding. This means taking the time to truly listen to their needs and concerns, and showing that you care about finding a solution that works for them. By demonstrating empathy, you build trust with your clients and create a positive rapport that can lead to successful outcomes. Empathy involves putting yourself in your client's shoes and trying to see things from their perspective. This requires active listening and paying attention to both verbal and nonverbal cues. By showing that you understand where your client is coming from, you can establish a connection that goes beyond simply making a sale. Empathy allows you to build a relationship based on trust and mutual respect. Understanding your cli...
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