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Listen actively and attentively to others from "summary" of Seja o líder que todos querem ouvir by Ricardo Silva
Active and attentive listening is a crucial skill for any leader who wishes to effectively communicate with their team. This skill goes beyond simply hearing what others are saying; it involves being fully present in the conversation and actively engaging with the speaker. When you listen actively and attentively to others, you demonstrate respect for their thoughts and opinions. By giving your full attention to the speaker, you show that you value what they have to say and that you are genuinely interested in understanding their perspective. This can help to build trust and rapport with your team members, as they will feel heard and understood. Active listening also allows you to gather important information and insights that can help you make more informed decisions as a leader. To listen actively and attentively, it is important to focus on the speaker and avoid distractions. This means putting away your phone, closing your laptop, and making eye contact with the person who is speaking. It also involves paying attention to both verbal and nonverbal cues, such as tone of voice, body language, and facial expressions. Additionally, active listening requires asking clarifying questions and summarizing what you have heard to ensure that you have understood the speaker correctly. This demonstrates that you are engaged in the conversation and that you are committed to understanding the speaker's point of view.- Active and attentive listening is a key skill for effective leadership. By listening with intention and focus, you can build stronger relationships with your team members, gather valuable insights, and make more informed decisions. So, next time you find yourself in a conversation with a team member, remember to listen actively and attentively – your team will thank you for it.
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