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Develop your emotional intelligence and empathy from "summary" of Seja o líder que todos querem ouvir by Ricardo Silva
Understanding and managing emotions is a key aspect of effective leadership. Developing your emotional intelligence involves being aware of your own emotions and how they impact your behavior and decisions. It also involves being able to recognize and understand the emotions of others, and respond to them in a positive and constructive way. Empathy plays a crucial role in emotional intelligence, as it allows you to connect with others on a deeper level and understand their perspectives and feelings. By showing empathy towards your team members, you can build trust, strengthen relationships, and create a positive work environment where everyone feels valued and supported. When you develop your emotional i...
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