Foster strong relationships with customers and suppliers from "summary" of Scaling Up by Verne Harnish
Developing strong relationships with customers and suppliers is crucial for the success of a business. By building trust and loyalty with these key stakeholders, you can create a solid foundation for growth and sustainability. It is important to understand the needs and preferences of your customers in order to provide them with products and services that meet their expectations. By listening to their feedback and addressing any concerns they may have, you can show them that you value their business and are committed to their satisfaction. Similarly, nurturing relationships with suppliers is essential for ensuring a reliable supply chain and maintaining quality standards. By communicating openly and transparently with your suppliers, you can build a partnership based on t...
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