Foster strong relationships with customers and suppliers from "summary" of Scaling Up by Verne Harnish
Developing strong relationships with customers and suppliers is crucial for the success of a business. By building trust and loyalty with these key stakeholders, you can create a solid foundation for growth and sustainability. It is important to understand the needs and preferences of your customers in order to provide them with products and services that meet their expectations. By listening to their feedback and addressing any concerns they may have, you can show them that you value their business and are committed to their satisfaction. Similarly, nurturing relationships with suppliers is essential for ensuring a reliable supply chain and maintaining quality standards. By communicating openly and transparently with your suppliers, you can build a partnership based on t...
Similar Posts
Wealth is attainable through discipline and determination
To achieve wealth, discipline and determination are key. Without these qualities, it is nearly impossible to accumulate substan...
Give without expecting anything in return
When we talk about giving without expecting anything in return, we're not talking about being a doormat or a martyr. We're not ...
Take risks and be willing to fail
The most successful people in the world are not those who avoid failure at all costs. They are the ones who take risks and are ...
Stay focused on your objectives
When you go out to make a sale, it's crucial to have a clear understanding of your objectives. What are you trying to achieve? ...
Ask powerful questions to uncover the company's pain points and goals
To effectively sell to big companies, it is crucial to ask powerful questions that can help uncover the company's pain points a...
Start with the classics
The classics in business literature are considered classic for a reason – they have stood the test of time, offering timeless w...
Listen to customer feedback
Customer feedback is a critical component of any successful customer experience strategy. It provides valuable insights into wh...
Build, measure, learn cycle is key to success
The Build-Measure-Learn cycle is not just a methodology; it's a way of thinking about how to innovate. It's a feedback loop tha...
Effective salespeople focus on understanding the customer's business
The most successful salespeople are those who take the time to truly understand the ins and outs of their customer's business. ...
Practice active listening
To truly connect with others, it is essential to practice active listening. This means giving the speaker your full attention, ...
