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Focus on the impact of behavior, not just the behavior itself from "summary" of Radical Candor by Kim Malone Scott

When giving feedback, it's easy to focus solely on the behavior that you observed. However, it's crucial to go beyond just pointing out what someone did and instead consider the impact of their actions. Understanding the impact allows you to communicate more effectively and help the other person see the consequences of their behavior. By focusing on the impact of behavior, you can provide more meaningful feedback that resonates with the other person. This approach helps them see the broader implications of their actions and encourages them to reflect on how their behavior affects others. When you shift your focus to the impact of behavio...
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    Radical Candor

    Kim Malone Scott

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