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Focus on the impact of behavior, not just the behavior itself from "summary" of Radical Candor by Kim Malone Scott
When giving feedback, it's easy to focus solely on the behavior that you observed. However, it's crucial to go beyond just pointing out what someone did and instead consider the impact of their actions. Understanding the impact allows you to communicate more effectively and help the other person see the consequences of their behavior. By focusing on the impact of behavior, you can provide more meaningful feedback that resonates with the other person. This approach helps them see the broader implications of their actions and encourages them to reflect on how their behavior affects others. When you shift your focus to the impact of behavior, you create a more constructive feedback loop. Instead of simply criticizing or praising actions, you engage in a deeper conversation about the outcomes of those actions. This dialogue fosters a greater understanding of the reasons behind certain behaviors and encourages personal growth and development. Considering the impact of behavior also helps you tailor your feedback to be more specific and actionable. By highlighting concrete examples of how someone's actions have affected others, you provide a clear roadmap for improvement. This specificity guides the other person towards making meaningful changes that lead to positive outcomes.- Focusing on the impact of behavior elevates the quality of your feedback and promotes a more open and honest dialogue. It encourages mutual understanding and growth, creating a more supportive and productive environment for everyone involved. So, next time you give feedback, remember to consider not just the behavior itself, but also its broader impact.
