Be open to receiving feedback from your team from "summary" of Radical Candor by Kim Malone Scott
When we encourage our team members to offer us feedback, we are not only inviting them to help us improve our performance, but also demonstrating that we value their input and trust their judgment. It's crucial to create an environment where feedback flows freely in all directions, not just from leaders to team members. By being open to receiving feedback from our team, we signal that we are receptive to hearing different perspectives and willing to consider changing our approach if necessary.
When we dismiss or ignore feedback from our team, we send the message that their opinions don't matter or that we think we know better than they do. This can create resentment and erode trust within the team. On the other hand, when we actively seek out feedback and show appreciation for it, we build trust and strengthen our relationships with our team members. By being open to feedback, we demonstrate humility and a willingness to learn and grow, which can inspire our team to do the same.
Receiving feedback can be challenging, especially when it is critical or points out areas where we need to improve. It's natural to feel defensive or resistant in these situations, but it's important to remember that feedback is a gift that can help us become better leaders. Instead of reacting defensively, we should strive to approach feedback with an open mind and a willingness to explore how we can use it to our advantage.
Creating a culture of feedback within our team requires us to lead by example. When we seek out feedback from our team members and show them that we are receptive to their input, we encourage them to do the same with us and with each other. By modeling open communication and a willingness to receive feedback, we can foster a culture of trust, collaboration, and continuous improvement within our team.
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