Avoid giving 'compliments sandwich' feedback from "summary" of Radical Candor by Kim Malone Scott
When you're giving feedback to someone on your team, it can be tempting to soften the blow by sandwiching your criticism between two compliments. This approach may seem like a kind way to deliver feedback, but it can actually be counterproductive in the long run. By sandwiching criticism between compliments, you run the risk of diluting the impact of your feedback. The person receiving the feedback may focus more on the positive aspects you mentioned rather than the areas they need to improve. This can lead to a lack of clarity and confusion about what they need to work on.
Additionally, using the compliments sandwich approach can erode trust between you and your team member. They may start to see you as someone who is not being completely honest with them, which can damage your relationship in the long term.
Instead of giving feedback in a roundabout way, it's important to be direct and specific with your criticism. By being honest and straightforward, you can help your team member understand exactly what they need to work on and how they can improve. This approach may be more uncomfortable in the short term, but it will ultimately lead to better results and a stronger working relationship.
In the end, giving feedback in a clear and direct manner is the best way to help your team members grow and develop. By avoiding the compliments sandwich approach, you can foster a culture of open communication and continuous improvement within your team.
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