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Empathy is a critical skill for leaders to develop from "summary" of Primal Leadership by Daniel Goleman,Richard E. Boyatzis,Annie McKee

Empathy, the ability to understand and share the feelings of others, is a crucial skill for leaders to cultivate. This capacity to connect with the emotions of those around them allows leaders to build strong relationships, inspire trust, and motivate their teams effectively. When leaders demonstrate empathy, they create a sense of psychological safety within their organizations, encouraging open communication and collaboration. Furthermore, empathy enables leaders to better understand the needs and concerns of their employees, allowing them to tailor their approach to each individual. By demonstrating empathy, leaders can address the unique challenges facing their team members and provide the support and guidance necessary for their growth and development. This personalized approach fosters a sense of loyalty and commitment among employees, leading to increased engagement and productivi...
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    Primal Leadership

    Daniel Goleman

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