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Active listening is key to understanding the other person's perspective from "summary" of Pnl + Persuasao by Juan Carlos Naranjo Alcega, Ph.D,Dr Juan Carlos Naranjo Alcega Ph D,Ana Sofia Merlini de Castro Ferrao
To truly understand someone else's point of view, active listening is crucial. This means not just hearing the words that are being said, but truly engaging with the speaker and trying to comprehend their perspective. Active listening involves not only listening with your ears but also with your eyes and your heart. It requires being fully present in the moment, without distractions or preconceived notions clouding your judgment. When you actively listen to someone, you are showing them that you value their thoughts and feelings. This can help to build trust and rapport, creating a more open and honest dialogue between you and the other person...
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