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Understanding body language is key to effective communication from "summary" of PNL - 39 Técnicas, Padrões e Estratégias de PNL para Mudar a Sua Vida e de Outros by Steve Allen
Body language is a crucial aspect of communication that often goes unnoticed or unappreciated. It is a powerful tool that can convey emotions, thoughts, and intentions without the need for words. In fact, research suggests that up to 93% of communication is non-verbal, with body language playing a significant role in the overall message being conveyed. By understanding body language, one can gain valuable insights into the true feelings and intentions of others. For example, a person may say they are feeling fine, but their crossed arms and furrowed brow suggest otherwise. This discrepancy between verbal and non-verbal cues can lead to misunderstandings and miscommunication if not properly addressed. Furthermore, body language can also be used to enhance communica...
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