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Building rapport is essential in any interaction from "summary" of PNL - 39 Técnicas, Padrões e Estratégias de PNL para Mudar a Sua Vida e de Outros by Steve Allen
Building rapport is the foundation of effective communication. It is the process of establishing a connection with another person, creating a sense of trust and understanding. Without rapport, interactions can be strained and unproductive. When you take the time to build rapport with someone, you are showing them that you value them and care about their thoughts and feelings. This sets the stage for open and honest communication. One way to build rapport is through mirroring and matching. This involves subtly mimicking the other person's body language, tone of voice, and communication style. By doing this, you can create a sense of familiarity and connection with the other person. This can help to put them at ease and make them feel more comfortable opening u...
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