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Persuasion requires active listening and empathy from "summary" of Persuasão by Maytê Carvalho

To truly persuade someone, one must first learn to listen actively and show empathy towards their feelings and thoughts. Active listening involves not just hearing the words being spoken, but also understanding the emotions and intentions behind them. It requires us to be fully present in the conversation, paying attention to both verbal and nonverbal cues. Empathy, on the other hand, goes beyond simply understanding the other person's perspective. It involves putting ourselves in their shoes, feeling what they feel, and showing genuine care and concern for their well-being. When we approach a conversation with empathy, we are better able to connect with the other person on an emotional level and establish a sense of trust and rapport. By combining active listening with empathy, we create a powerful foundation for persuasion. When we listen actively, we show the other person that we value their opinions and are willing to engage in a meaningful dialogue. This, in turn, makes them more open to hearing our point of view and considering our arguments. Empathy, on the other hand, helps us to understand the other person's needs, fears, and desires. By showing that we care about their feelings and are invested in finding a mutually beneficial solution, we build a sense of camaraderie and collaboration. This paves the way for a more persuasive conversation, where both parties feel heard and understood.
  1. Persuasion is not about forcing our ideas onto others, but about creating a shared understanding and finding common ground. By practicing active listening and empathy, we can foster a sense of empathy and connection that allows us to influence others in a positive and respectful manner. This is the key to successful persuasion, as it builds trust, respect, and cooperation between individuals.
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Persuasão

Maytê Carvalho

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