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Manage conflicts effectively from "summary" of People Skills for Analytical Thinkers by Gilbert Eijkelenboom
Conflicts are an inevitable part of human interactions. When two or more people come together, differences in opinions, values, and personalities can lead to disagreements. However, it is not the conflicts themselves that are the issue, but rather how they are managed. Effective conflict management is crucial in maintaining healthy relationships and fostering productive communication. It involves being able to navigate disagreements in a constructive and respectful manner, without causing further harm or damage to the relationship. One key aspect of managing conflicts effectively is being able to listen actively and empathetically. This means truly understanding the other person's perspective, even if you disagree with it. By listening with an open mind and showing empathy towards the other person's feel...
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