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Lead with empathy and understanding from "summary" of Own the Room by Amy Jen Su,Muriel Maignan Wilkins
Leading with empathy and understanding means taking the time to truly listen to others and understand their perspectives, even when they may differ from your own. It involves putting yourself in their shoes and seeing the situation through their eyes. This requires a genuine curiosity about their thoughts and feelings, as well as a willingness to suspend judgment and be open to new ideas. Empathy is about connecting with others on an emotional level and showing that you care about their well-being. It involves showing compassion, kindness, and understanding towards others, even when faced with challenging situations. By approaching interactions with empathy, you can build trust and rapport with others, creating a more positive and supportive environment for communication and collaboration. Understanding is about seeking to comprehend the underlying motivations, beliefs, and values that drive someone's behavior. It involves digging deeper beneath the surface to uncover the root causes of their actions and reactions. By taking the time to understand where someone is coming from, you can better address their needs and concerns, leading to more effective and meaningful exchanges. Leading with empathy and understanding requires patience, humility, and a willingness to engage in active listening. It involves asking thoughtful questions, seeking clarification when needed, and acknowledging and validating the other person's feelings. By demonstrating empathy and understanding in your interactions, you can foster deeper connections, build stronger relationships, and create a more inclusive and collaborative work environment.- Leading with empathy and understanding is about recognizing the humanity in others and treating them with respect, dignity, and compassion. It is about acknowledging and appreciating the diversity of perspectives and experiences that each individual brings to the table. By embracing empathy and understanding as core principles of your leadership approach, you can cultivate a culture of empathy and trust within your team or organization, leading to greater engagement, productivity, and overall success.
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