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Empatia é a chave para uma comunicação empática from "summary" of Os 3 Pilares Da Comunicação by Editora Prosperar
To truly connect with others through communication, we must cultivate empathy as a fundamental element. Empathy allows us to understand and relate to the feelings, thoughts, and experiences of those we are communicating with. It is the ability to put ourselves in someone else's shoes, to see the world from their perspective, and to genuinely care about their emotions and needs. When we approach communication with empathy, we create a safe and supportive space for open and honest dialogue. By listening attentively and showing genuine interest in others, we can build trust and strengthen our relationships. Empathy helps us to be more understanding, patient, and compassionate in our interactions, leading to greater harmony and...
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