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Active listening is fundamental in effective communication from "summary" of O Poder Da Comunicação Eficiente by Editora Prosperar
Active listening is a crucial aspect of effective communication. When we engage in active listening, we are not just passively hearing the words being spoken, but we are actively participating in the communication process. This involves giving the speaker our full attention, focusing on their words, and demonstrating our understanding through verbal and non-verbal cues. By actively listening to the speaker, we show respect and empathy, which are essential elements in building strong relationships. When we listen attentively, we are better able to comprehend the speaker's message and respond appropriately. This helps to avoid misunderstandings and conflicts that can arise from miscommunication. Active listening also involves asking clarifying questions and paraphrasing the speaker's words to ensure that we have understood correctl...
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