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Inconsistencies between verbal and nonverbal communication should be noted from "summary" of O dicionário da linguagem corporal by Joe Navarro
When analyzing communication, one must pay close attention to both verbal and nonverbal cues. Verbal communication involves the words spoken, while nonverbal communication includes gestures, facial expressions, body language, and tone of voice. Inconsistencies between these two forms of communication can provide valuable insights into a person's true thoughts and feelings. For example, if someone says they are happy but their facial expression shows sadness, there may be underlying emotions that are not being expressed verbally. Similarly, if a person is saying yes while shaking their head no, there may be a lack of agreement or sincerity in their verbal response. These inconsistencies can be subtle and easily missed if one is not paying close attention. However, by being mindful of both verbal and nonverbal cues, one can gain a more comprehensive understanding of a person's true intentions and emotions. This can be particularly useful in situations where honesty and transparency are important, such as negotiations, interviews, or personal relationships.- One can better navigate social interactions and communicate effectively with others. This awareness can help build stronger connections, create trust, and avoid misunderstandings. In essence, paying attention to both verbal and nonverbal cues is essential for effective communication and understanding others on a deeper level.
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