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Practice the "latenight FM DJ voice" to soothe aggression from "summary" of Never Split the Difference by Chris Voss,Tahl Raz
When tensions are running high and emotions are flaring, one of the most effective techniques to de-escalate a situation is to adopt a calm and soothing tone of voice. This is where the concept of practicing the "latenight FM DJ voice" comes into play. By lowering the pitch of your voice and speaking slowly and deliberately, you can convey a sense of calm and reassurance to the other party. The idea behind this technique is to create a sense of intimacy and connection with the other person, much like the way a late-night radio host speaks to their listeners. By adopting this tone of voice, you can help defuse the other person's aggression and create a more conducive environment for productive communication. This technique is particularly effective in high-stakes negotiations or conflict resolution situations, where emotions are running high and tensions are at their peak. By using the "latenight FM DJ voice," you can help the other party feel heard and understood, which can go a long way in diffusing their aggression and opening up the lines of communication.- The key to successfully using this technique is to maintain a sense of calm and control in your voice, even when faced with a confrontational or aggressive individual. By adopting the "latenight FM DJ voice," you can create a sense of safety and trust in the conversation, which can ultimately lead to a more positive outcome for all parties involved.
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