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The importance of congruence between verbal and nonverbal communication from "summary" of Manual III - Practitioner em Programação Neurolinguística by Charton Baggio Scheneider
Congruence between verbal and nonverbal communication is crucial in NLP. When our words and body language are aligned, it creates a sense of trust and credibility in our communication. Incongruence, on the other hand, can lead to confusion and mistrust in our interactions with others. Our nonverbal signals often reveal more about our true thoughts and feelings than our words do. For example, if someone says they are happy but their facial expression looks sad, the incongruence between their verbal and nonverbal communication can cause the listener to doubt the speaker's sincerity. In NLP, practitioners are trained to pay attention to both verbal and nonverbal cues in order to better understand the full message being communicated. By being attentive to the subtle signs of incongruence, practitioners can help their clients to align their words and body language for more effective communication. Congruence between verbal and nonverbal communication is not only important in face-to-face interactions but also in written communication. The tone and body language of a written message can convey just as much information as the words themselves. In order to be truly effective communicators, we must ensure that our written and spoken words are in alignment with our nonverbal cues.- We can build stronger relationships, foster trust, and enhance our overall communication skills. This concept is a fundamental aspect of NLP and is essential for anyone looking to improve their communication abilities.
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