Technology can enhance listening in healthcare from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
Technology has the potential to greatly enhance listening in healthcare. With the use of innovative tools and systems, healthcare providers can capture, store, and analyze vast amounts of data related to patient interactions. This data can include not only verbal communication, but also non-verbal cues such as facial expressions and body language. By utilizing technology, healthcare professionals can better track and monitor patient progress over time. For example, electronic health records can provide a comprehensive history of a patient's medical visits, allowing providers to identify patterns and trends that may not be immediately apparent during a single encounter. This can lead to more personalized and effective treatment plans. In addition, technology can facilitate communication between healthcare team members, enabling them to collaborate more effectively in the care of patients. For instance, secure messaging platforms can allow providers to share important information in real-time, leading to more coordinated and efficient care delivery. Furthermore, technology can help patients become more active participants in their own care. With the use of patient portals and mobile health applications, individuals can access their health information, communicate with their providers, and monitor their progress from the comfort of their own homes. This can lead to increased patient engagement and improved health outcomes.- The integration of technology into healthcare can revolutionize the way providers listen to and engage with their patients. By harnessing the power of technology, healthcare professionals can enhance their ability to listen, understand, and respond to the needs of those they serve.
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