Listening leads to more patientcentered care from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
Listening is a critical component of providing high-quality healthcare. When healthcare providers take the time to truly listen to patients - to their thoughts, concerns, and preferences - they are better able to understand the patient's perspective. This understanding allows for more tailored and personalized care that aligns with the patient's values and goals. By actively listening to patients, providers can build trust and rapport, which are essential for a strong patient-provider relationship. Patient-centered care is about putting the patient at the center of decision-making. This approach recognizes that patients are experts in their own lives and that their perspectives are invaluable when making healthcare decisions. By listening to patients, providers can gain insight into what matters most to them and what they hope to achieve through their healthcare experience. This information can guide providers in developing care plans that are not only me...
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