Effective communication leads to better outcomes from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
The way in which healthcare providers communicate with patients can greatly impact the outcome of medical care. When providers take the time to truly listen to their patients, understand their concerns, and engage in open dialogue, it can lead to better outcomes. This is because effective communication helps to build trust between the patient and provider, which is essential for successful treatment. By listening attentively to patients, providers can gather important information that may not be immediately apparent. Patients may have unique perspectives, experiences, and preferences that can influence their care. By taking the time to listen, providers can tailor their treatment plans to meet the individual needs of each patient, ultimately leading to better results....
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