Practice empathy and understanding in your interactions from "summary" of Linchpin by Seth Godin
Empathy is the ability to understand and share the feelings of others. It involves putting yourself in someone else's shoes and seeing the world from their perspective. This is a crucial skill to have in any interaction, whether it be with your coworkers, your boss, or your customers. When you practice empathy, you show that you care about the other person and that you value their thoughts and feelings.
Understanding is another key aspect of effective communication. It involves truly listening to what the other person is saying, without judgment or preconceived notions. By seeking to understand where the other person is coming from, you can build trust...
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