Conflict management skills are essential for maintaining harmony in the team from "summary" of Leadership When the Heat's On by Danny Cox,John Hoover
In any team, conflicts are bound to arise as individuals with different personalities, backgrounds, and perspectives come together to work towards a common goal. Without the necessary skills to manage these conflicts effectively, the harmony within the team can quickly deteriorate, leading to a breakdown in communication, trust, and productivity. Conflict management skills are crucial for leaders to navigate these challenging situations and maintain a sense of unity and collaboration among team members. By being able to identify the root causes of conflicts, leaders can address underlying issues before they...
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