Active listening is crucial for understanding the concerns and perspectives of team members from "summary" of Leadership When the Heat's On by Danny Cox,John Hoover
Active listening plays a vital role in effective leadership, especially when it comes to understanding the concerns and perspectives of team members. By actively engaging in conversations and demonstrating genuine interest in what others have to say, leaders can create an environment where team members feel heard and valued. This, in turn, fosters trust and encourages open communication within the team.
When leaders practice active listening, they show respect for the opinions and ideas of their team members. Instead of simply waiting for their turn to speak, active listeners focus on understanding the speaker's message, both verbally and non-verbally. This involves paying attention to not just the words being spoken but also the tone of voice, body language, and emotions conveyed...
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