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Leaders should view others as people with needs and feelings from "summary" of Leadership and Self-deception by Arbinger Institute

When we see others simply as objects or obstacles in our way, we are failing to acknowledge their humanity. Everyone we encounter is a person with their own needs, desires, and feelings. It is easy for leaders to fall into the trap of dehumanizing those they lead, especially when faced with challenges or conflicts. However, truly effective leaders understand that recognizing the humanity in others is essential for building meaningful relationships and fostering a positive work environment. By viewing others as people with needs and feelings, leaders are able to cultivate empathy and understanding in their interactions. This allows for more open communication, increased trust, and stronger collaboration. When we take the time to consider the perspectives and emotions of those around us, we are better equipped to make decisions that benefit the entire team. Failure to acknowledge the humanity of others can lead to destructive behaviors such as blame-shifting, manipulation, or coercion. When we see others as mere objects, we are more likely to treat them as means to an end rather than as valuable individuals. This can create a toxic work environment where trust and respect are lacking. On the other hand, when leaders approach their team members with empathy and compassion, they are able to foster a sense of belonging and loyalty. By recognizing the needs and feelings of others, leaders can create a culture of mutual support and understanding. This not only benefits the individuals within the team but also contributes to the overall success of the organization.
  1. Leaders who view others as people with needs and feelings are better equipped to build strong relationships, foster collaboration, and create a positive work environment. By acknowledging the humanity in those they lead, leaders can tap into the potential of their team members and drive success for the organization as a whole.
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Leadership and Self-deception

Arbinger Institute

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