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Effective communication involves active listening and empathetic responses from "summary" of Language in Business, Language at Work by Erika Darics,Veronika Koller

Effective communication goes beyond simply transmitting information; it involves creating a connection with the other person. One key aspect of establishing this connection is active listening. Active listening means giving your full attention to the speaker, focusing on their words, tone, and body language. By actively listening, you show that you value the speaker's thoughts and feelings, which can help build trust and rapport. In addition to active listening, empathetic responses play a crucial role in effective communication. Empathy involves putting yourself in the other person's shoes, understanding their perspective, and acknowledging their emotions. When you respond empathetically, you show that you care about the other person's well-being and are willing to support them in their experiences. By combining active listening and empathetic responses, you can create a supportive and understanding atmosphere that encourages open and honest communication. This can lead to more meaningful interactions, stronger relationships, and better outcomes in both personal and professional settings.
  1. Effective communication is a two-way street that requires active participation from both parties. By listening actively and responding empathetically, you can foster better communication and deeper connections with others. This approach can not only improve your communication skills but also enhance your overall effectiveness in various situations where clear and meaningful communication is essential.
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Language in Business, Language at Work

Erika Darics

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