Drive out fear and create a sense of psychological safety from "summary" of Kaizen by Greg Caldwell
Fear can be a powerful force that hinders progress and innovation within an organization. It can paralyze individuals, preventing them from speaking up, sharing ideas, or taking risks. This fear can create a toxic environment where creativity and productivity are stifled. To combat this, it is essential to create a sense of psychological safety within the workplace. Psychological safety is the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. It is the foundation upon which trust, collaboration, and innovation are built. When individuals feel psychologically safe, they are more likely to share their thoughts and ideas openly, take risks, and engage in productive dialogue with their colleagues. In order to cultivate psychological safety, leaders must first acknowledge the presence of fear within the organization. They...
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