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Empathy and social skills are essential in working effectively with others from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss

The ability to empathize with others is a key component of emotional intelligence. When we are able to put ourselves in someone else's shoes and understand their perspective, we are better equipped to communicate effectively and build positive relationships with them. Empathy allows us to connect with others on a deeper level, showing them that we care about their feelings and concerns. In addition to empathy, social skills are also crucial in working effectively with others. Being able to interact with colleagues, clients, and supervisors in a respectful and professional man...
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    Inteligencia emocional en el trabajo

    Daniel Goleman

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