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Emotions can influence performance and productivity in the workplace from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
Emotions play a crucial role in determining an individual's performance and productivity in the workplace. When employees experience positive emotions such as joy, enthusiasm, and optimism, they are more likely to be engaged, motivated, and focused on their tasks. This leads to higher levels of performance and productivity as they are able to work more efficiently and effectively. On the other hand, negative emotions like anger, stress, and anxiety can have a detrimental impact on an individual's performance. When employees are feeling overwhelmed or frustrated, they are more likely to make mistakes, have difficulty concentrating, and struggle to meet deadlines. This can result in decreased productivity and lower quality of work. Emotional intelligence, which is the ability to recognize, understand, and manage one's own emotions as...
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