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Emotions can impact decisionmaking and problem-solving in the workplace from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
The way we feel can have a significant influence on how we think and act, particularly in the workplace. Emotions can impact our decision-making and problem-solving abilities, sometimes leading us to make choices that may not be in our best interest or the interest of our organization. When we are feeling stressed, anxious, or overwhelmed, our ability to think rationally and critically can be compromised. This can cloud our judgment and lead us to make impulsive decisions that we may later regret. On the other hand, positive emotions such as happiness and enthusiasm can enhance our creativity and innovation, allowing us to come up with unique solutions to complex problems. It is essential for individuals in the workplace to be aware of their emotions and how they may be influencing their decision-making processes. By practicing emotional intelligence, individuals can learn to regulate their emotions effectively and make more informed decisions. This involves being able to recognize and understand our own emotions, as well as the emotions of others, and being able to manage them in a way that is constructive and beneficial.- Individuals can improve their ability to navigate challenging situations in the workplace, make sound decisions, and effectively solve problems. This can lead to better outcomes for both individuals and organizations, ultimately contributing to a more positive and productive work environment.
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