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Emotional intelligence can lead to better communication and collaboration among team members from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
Emotional intelligence plays a crucial role in enhancing communication and collaboration within a team. When team members possess high levels of emotional intelligence, they are better equipped to understand and manage their emotions effectively. This self-awareness allows them to communicate more clearly and openly with their colleagues, leading to improved collaboration. Furthermore, individuals with high emotional intelligence can empathize with others, recognizing and understanding their emotions. This empathy enables team members to build stronger relationships with one another, fostering a sense of trust and mutual respect. As a result, team members feel more comfortable sharing their thoughts and ideas, lead...
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