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Developing emotional intelligence can lead to improved job performance and satisfaction from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
One key idea we explore in our work is the significant impact that enhancing emotional intelligence can have on an individual's performance and satisfaction in the workplace. By developing a deeper understanding of emotions - both our own and those of others - individuals can better navigate the complexities of interpersonal relationships and communication within their professional environments. This heightened awareness allows employees to respond more effectively to the emotions and needs of their colleagues, leading to improved collaboration and teamwork. Moreover, emotional intelligence plays a crucial role in decision-making processes. Individuals with high emotional intelligence are better equipped to regulate their emotions and think more clearly...
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