Use openended questions for deeper understanding from "summary" of Instant Influence by Michael V. Pantalon
Open-ended questions are a powerful tool for achieving deeper understanding in any conversation. They allow you to delve beneath the surface and uncover the true motivations and beliefs of the other person. Rather than eliciting a simple yes or no response, open-ended questions encourage the other person to explore their thoughts and feelings in more detail. By using open-ended questions, you signal to the other person that you are genuinely interested in what they have to say. This can help to build trust and rapport, making it more likely that they will open up and share their true thoughts and feelings with you. In turn, this deeper level of understanding can help you to influence the other person more effectively. When asking open-ended questions, it is important to listen actively and attentively to the other person's responses. This means paying close attention to what they are saying, as well as their tone of voice and body language. By demonstrating that you are truly engaged in the conversation, you show the other person that you value their input and are willing to listen to their perspective. Open-ended questions can also help to uncover any underlying issues or concerns that the other person may have. By allowing them to express themselves freely, you create a safe space for them to share their thoughts and feelings without fear of judgment. This can lead to a more honest and open dialogue, paving the way for a more productive and meaningful conversation. In summary, using open-ended questions for deeper understanding can help you to build trust and rapport with the other person, uncover their true motivations and beliefs, and create a more honest and open dialogue. By mastering the art of asking open-ended questions, you can become a more influential communicator and achieve better results in your interactions with others.
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