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Consistency fosters trust from "summary" of Influence, New and Expanded by Robert B Cialdini

A key principle that plays a significant role in shaping human behavior is the idea that consistency fosters trust. When individuals commit to a certain belief or course of action, they are more likely to follow through on that commitment in the future. This consistency creates a sense of reliability and predictability that others can rely on, leading to increased trust between parties. This concept is deeply ingrained in our social interactions and can be seen in various aspects of our daily lives. For example, when a person makes a public commitment to a specific goal or value, they are more likely to uphold that commitment due to the social pressure to remain consistent with their words and actions. This phenomenon is known as the principle of commitment and is a powerful tool for influencing behavior. Moreover, consistency fosters trust by providing a sense of stability and dependability in relationships. When individuals demonstrate consistency in their behavior over time, others are more likely to perceive them as trustworthy and reliable. This trust forms the foundation of strong and lasting relationships, whether in personal or professional settings.
  1. Individuals can leverage this principle to influence others and build stronger connections. Whether it is through making public commitments, maintaining consistency in behavior, or demonstrating reliability in actions, consistency plays a crucial role in shaping perceptions and building trust between individuals. Ultimately, by remaining consistent in our words and actions, we can establish trust and credibility with others, leading to more positive and fruitful relationships.
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Influence, New and Expanded

Robert B Cialdini

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