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Ask openended questions from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
When you ask open-ended questions, you invite the other person to share more of themselves, their thoughts, and their feelings. Instead of asking yes-or-no questions that can lead to dead-end conversations, open-ended questions encourage the other person to elaborate and provide more information. This not only shows that you are genuinely interested in what they have to say but also allows for a deeper and more meaningful exchange. Open-ended questions are like keys that unlock the door to more engaging and productive conversations. By asking questions that require more than just a simple response, you create opportunities for the other person to express themselves fully and for you to learn more about them. This can help build rapport, establish trust, and strengthen your relationship with your colleagues or clients. When you ask open-ended questions, you demonstrate your curiosity and willingness to listen. You show that you value the other person's thoughts and opinions, and that you are open to learning from them. This can make the other person feel respected and appreciated, leading to a more positive and constructive interaction. By asking open-ended questions, you also encourage the other person to think more deeply about their responses. This can lead to more insightful and meaningful conversations, as the other person has the opportunity to reflect on their thoughts and articulate them more clearly. It can also help you gain a better understanding of their perspective and insights, allowing for a more enriching exchange of ideas.- Asking open-ended questions is a powerful tool for effective communication in the workplace. It can help you build stronger relationships, foster better understanding, and create a more open and collaborative environment. So, next time you find yourself in a conversation, try asking open-ended questions and see how they can transform your interactions for the better.
