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Practice active listening to understand others better from "summary" of How to Say It, Third Edition by Rosalie Maggio

To truly understand others, you must practice active listening. This means being fully present and engaged in the conversation, rather than simply waiting for your turn to speak. It involves paying attention not only to the words being said, but also to the tone of voice, body language, and emotions behind them. Active listening requires you to set aside your own thoughts and opinions, and focus on what the other person is saying. This can be challenging, especially if you have strong beliefs or preconceived notions about the topic at hand. However, by suspending judgment and truly listening to the other person's perspective, you can gain a deeper understanding of their thoughts and feelings. One key aspect of active listening is asking clarifying questions. This shows the other person that you are genuinely interested in what they have to say, and can help you to better comprehend their point of view. By asking questions such as "Can you tell me more about that?" or "How did that make you feel?" you can encourage the other person to elaborate on their thoughts and provide further insight into their perspective. It is also important to show empathy and validation during the conversation. This means acknowledging the other person's feelings and experiences, even if you may not agree with them. By demonstrating empathy, you can create a sense of trust and understanding in the conversation, which can lead to more open and honest communication. In summary, active listening is a powerful tool for understanding others better. By being fully present, asking clarifying questions, and showing empathy and validation, you can deepen your connection with the other person and gain valuable insights into their thoughts and feelings.
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    How to Say It, Third Edition

    Rosalie Maggio

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