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Use direct language to express expectations clearly from "summary" of How to Say Anything to Anyone by Shari Harley
Clear communication is essential for fostering healthy relationships at work and beyond. When expectations are expressed directly, everyone involved understands what is required, reducing ambiguity and misinterpretation. Avoiding vague terms and convoluted language is crucial; instead, articulate your needs using straightforward words. Setting the stage for open dialogue begins with transparency. Instead of hinting at what you want or expecting others to read between the lines, state your objectives plainly. This doesn’t mean being harsh or overly blunt; it’s about being honest and straightforward. For instance, instead of saying, “It would be nice if you could help with this project,” one might say, “I need your assistance on this project by Friday.” This leaves no room for confusion about the request or the timeline. Directly addressing is...
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