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Stay calm and composed during negotiations from "summary" of Getting to Yes by Roger Fisher,William Ury
When negotiating, it is crucial to keep your emotions in check and maintain a calm and composed demeanor. Emotions, if left unchecked, can cloud your judgment and lead to irrational decisions. This can hinder the progress of negotiations and prevent you from reaching a mutually beneficial agreement. By staying calm and composed, you are better able to focus on the issues at hand and communicate effectively with the other party. One way to stay calm during negotiations is to separate the people from the problem. Oftentimes, emotions arise when we feel personally attacked or threatened during a negotiation. By focusing on the problem at hand rather than the personalities involved, you can approach the negotiation in a more objective and rational manner. This allows you to address the issues at hand without getting caught up in personal conflicts. Another strategy for maintaining composure during negotiations is to focus on interests, not positions. Instead of stubbornly holding onto a specific position, consider the underlying interests behind that position. By understanding the interests of both parties, you can work together to find creative solutions that meet the needs of everyone involved. This collaborative approach can help diffuse tense situations and foster a more productive negotiation process. In addition, it is important to actively listen to the other party and try to understand their perspective. By demonstrating empathy and showing that you value their input, you can build trust and rapport with the other party. This can lead to more open and honest communication, making it easier to work together towards a mutually acceptable agreement.- Maintaining a calm and composed demeanor during negotiations is essential for achieving successful outcomes. By focusing on the problem, understanding interests, and actively listening to the other party, you can navigate negotiations with clarity and confidence. This approach can help you build stronger relationships, resolve conflicts, and reach agreements that benefit all parties involved.
