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Listen actively and speak persuasively from "summary" of Getting to Yes by Roger Fisher,William Ury,Bruce Patton

Active listening and persuasive speaking are crucial skills in negotiation. When negotiating, it is important to truly listen to the other party's concerns and interests. This means not only hearing their words, but also understanding the emotions and underlying reasons behind what they are saying. By actively listening, you can gain valuable insights into the other party's perspective and motivations. Moreover, by demonstrating that you are genuinely listening, you can build rapport and trust with the other party. This can create a more positive and constructive atmosphere for the negotiation. Additionally, active listening can help you identify potential areas of agreement and common ground, which can be used to find mutually beneficial solutions. In addition to listening, persuasive speaking is another essential skill in negotiation. Once you have understood the other party's concerns and interests, you can then effectively communicate your own perspective and proposals. Persuasive speaking involves clearly and convincingly articulating your ideas, while also taking into account the other party's perspective. By using persuasive language and arguments, you can effectively make your case and influence the other party's decision-making process. This can help move the negotiation forward and facilitate the reaching of a mutually satisfactory agreement. However, it is important to strike a balance between advocating for your own interests and being open to the other party's concerns.
  1. Active listening and persuasive speaking are two key components of successful negotiation. By listening actively and speaking persuasively, you can better understand the other party's perspective, build trust and rapport, and effectively communicate your own ideas. These skills can help you reach mutually beneficial agreements and resolve conflicts in a positive and constructive manner.
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Getting to Yes

Roger Fisher

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