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Effective communication is vital in resolving conflicts from "summary" of FRUSTRAÇÃO Como treinar suas competências emocionais para enfrentar os desafios da vida pessoal e profissional by Adriana Fóz
When we find ourselves in conflict with others, it can be tempting to avoid communication altogether. However, this approach only serves to escalate the situation further. By engaging in effective communication, we can work towards resolving conflicts in a productive manner. Effective communication involves actively listening to the other party, seeking to understand their perspective, and expressing our own thoughts and feelings in a clear and respectful manner. This open and honest exchange of ideas can help to bridge the gap between conflicting parties and find common ground. Furthermore, effective communication can help to prevent misunderstandings and misinterpretations that often fuel conflicts. By clearly articulating our thoughts and feelings, we can avoid confusion and ensure that our message is received accurately. In addition, communication is essential for building trust and strengthening relationships. When we communicate openly and honestly with others, we demonstrate our willingness to engage in a dialogue and find a resolution together. This can help to foster a sense of mutual respect and understanding, even in the midst of conflict.- Effective communication is a key tool in resolving conflicts because it allows us to address issues head-on, rather than letting them fester and grow. By engaging in open and respectful dialogue, we can work towards finding solutions that satisfy all parties involved.
